In order to improve service quality, bring flexibility and utilities in medical examination and treatment to the community, from April 15, 2020, City International Hospital (CIH) officially launched the Remote Medical Consultation Service (RMCS) - Connecting Doctors and Patients Online lot more quickly and efficiently.

The Remote Medical Consultation Service (RMCS) provides medical advice over the phone and applications on smartphones (Zalo, Facebook, Viber, ...) to ensure patients receive the treatment they need when they need it. The RMCS provides early detection of diseases, prompt medical care and monitoring of chronic medical conditions such as hypertension, diabetes ... with the advantage of saving time and costs. In particular, The use of virtual visits climbs as a way of safely treating patients and containing spread of the infection at hospitals, clinics and medical offices during Covid-19 pandemic.

 "The Remote Medical Consultation Service (RMCS) " will be a service channel that City International Hospital aims to develop and improve meeting the needs of comprehensive home health care in the future.

 You can contact the Remote Medical Consultation Service on (028) 6280 3333.

How to connect or apply for this service?

You can contact the Remote Medical Consultation Service by:

  • Calling (028) 6280 3333
  • Calling via applications (video call) Zalo, Viber, Messenger ...

Cost of telemedicine consultation

  • 250,000 dong per consultation (15 minutes duration).

In addition, the hospital has also built remote consultation packages for families, pediatric consultation packages, consultation packages with private doctors ... to meet the needs of long-term, diverse health care of customers. Details of each examination package will be updated by CIH later.

Benefits of the "Remote Medical Consultation Service"

  • Be proactive and flexible in the time you see a specialist.
  • Cost savings compared to hospital visits.
  • Documented personal electronic project with high privacy and security.
  • All health information, test results, remote consultation history and clinic visits are prepared by the doctor to summarize the medical history of an indefinite confidential storage through the electronic medical record system of CIH.
  • There is no need to move and ensure compliance with the government's regulations on social isolation.
  • Just own a smartphone connected to the internet and a personal email account, customers will enjoy full benefit. 

Steps to Schedule a remote consultation service 

  • Step 1: Call the phone number: (028) 6280 3333 to schedule an appointment with the doctor. 
  • Step 2: Hospital staff will advise on costs, payment instructions ... 
  • Step 3: Confirm payment and schedule an appointment with the doctor.

 Please Notice: Patients using the "Online counseling" service will not be entitled to health insurance benefits. 

Dr. Nguyen Bach Hue, Specialist Level II specialize in Peidiatrics and Head of Pediatrics Department at City International Hospital

With 30 years working at the Children's Hospital 1 and nearly 10 years working at City International Hospital, Dr. Hue has a lot of experience in the diagnosis & treatment of pediatric diseases, especially the disease. major patients in the Emergency Department and the Positive Recovery Department. Doctors have many high-profile scientific studies, reported at home and abroad such as: Am. J. Trop. Med. Hy; PloS Neglected Tropical Disease; The New England Journal of Medicine ...

Work experience 

  • 1984 - 1987: Doctor treating emergency department of Song Be General Hospital.
  • 1988: Doctor of Internal Medicine, Nguyen Tri Phuong Hospital, Ho Chi Minh City.
  • 1988 - 1993: Doctor treating Emergency Department of Children Hospital 1, HCMC.
  • 1993 - 1996: Deputy Doctor, Emergency Department - Rehabilitation Children's Hospital 1, Ho Chi Minh City.
  • 1996 - 2013: Chief Doctor of Positive and Anti-Toxic Department, Children Hospital 1, Ho Chi Minh City.
  • From 2013 up to now: Head Doctor of Pediatric Department and Positive Recovery City International Hospital, Ho Chi Minh City.


  • 1983: Graduated from University of Medicine and Pharmacy, Ho Chi Minh City, majoring in Pediatrics
  • 1993: Graduated from university level 1 - University of Medicine and Pharmacy, Ho Chi Minh City, majored in Pediatrics
  • 2003: Graduated from Level 2 Specialization - University of Medicine and Pharmacy, Ho Chi Minh City, major in Pediatrics


  • 2014: Awarded "President of Meritorious Doctor" by the President of the Socialist Republic of Vietnam for his dedication to the cause of protecting and improving the health of the people.
  • 2017: Awarded "Merit" by Minister of Health Nguyen Thi Kim Tien for outstanding achievements in medical examination and treatment and people's health care.


You can contact the Remote Medical Consultation Service on (028) 6280 3333.


Hours of Operation of City International Hospital

From April 15, 2020, City International Hospital adjusts the examination time as follows:

Medical examination during office hours:

  • Outpatient clinics are available from Monday morning to Saturday morning (7:00 - 12:00). No afternoon service
  • To make an appointment: (028) 6280 3333. Extension 0.

Medical examination after hours:

Please come to our Emergency Department.

  • Hours of operation: 24/7
  • Emergency call (028) 6290 1155.

The Remote Medical Consultation Service (via Phone, Viber, Zalo, Messenger)

  • You can schedule an appointment on (028) 6280 3333 ext. 0

Should you have any questions, please do not hesitate to contact us

City International Hospital

  • Address: No. 3, 17A Street, Binh Tri Dong B Ward, Binh Tan Dist. (Next to AEON Mall Binh Tan). Ho Chi Minh City.
  • Operator: (+8428) 6280 3333, ext. 0
  • 24/7 Emergency: (+8428) 6290 1155
  • Website:
  • Fan page:
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

General disclaimer

 Always consult your doctor regarding any concern about your health. Your doctor will be in the best position to give the appropriate medical advice. For suspected undesirable drug reaction and seek medical attention immediat